logo

Privacy Policy

Effective Date: August 01‚ 2010
Updated: August 09‚ 2010

DG-EZ Network is committed to protecting the privacy of our Site users (referred to individually‚ or collectively‚ as “you”). DG-EZ Network offers this Privacy Policy to disclose the privacy practices for DG-EZ Network (“DG-EZ‚” “we‚” or “us”) with respect to www.dg-ez.net (the “Site”). This Privacy Policy is intended to help you understand how we collect‚ use and disclose your personal information. DG-EZ will take reasonable steps to protect your personal information in accordance with this Privacy Policy and applicable laws.

Privacy Policy Table of Contents

What is Personal Information and what Personal Information does DG-EZ collect?

When does DG-EZ collect personal information?

What happens when I register on the Site?

What happens when I place an order on the Site?

How does DG-EZ handle information from children?

Does DG-EZ use cookies or web beacons?

How does DG-EZ use personal information?

What Personal Information Does DG-EZ Give to Others?

How does DG-EZ Protect Personal Information?

What about links to other web sites?

How can I access or correct my personal information?

Can DG -EZ Change This Privacy Policy?

How Do I Contact DG-EZ Regarding the Site And This Privacy Policy?



What is “Personal Information” and what Personal Information does DG -EZ collect?
DG-EZ defines “personal information” as information about an individual that enables someone to identify or contact that individual and includes‚ among other things‚ that individual’s full name‚ address‚ telephone number and email address‚ as well as other information maintained by DG -EZ that may be used in combination with one of the foregoing identifiers‚ such as account history or financial information. Categories of personal information that we collect include:

  • Basic identifying information such as e-mail address and first and last names
  • Security information such as a password
  • Contact information such as address‚ fax number‚ company name‚ title and phone number
  • Billing information such as tax identification number‚ credit card‚ expiration date‚ billing address and account history
  • Any personal information you may submit to DG -EZ including any such information contained in order requests‚ questions or complaints submitted to customer service agents or similar individuals through the Site
  • Site behavior such as pages visited or searches requested
  • Browser information such as browser version‚ connection speed‚ IP address and the presence of various related plug–ins and tools such as media players
  • Any personal information you include in your resume or when you apply for a job through the Site such as your work phone number‚ education history and employment history

Back to top


When does DG -EZ collect Personal Information?
DG -EZ collects personal information from you when you voluntarily submit that information to us upon registration as an DG -EZ customer or DG -EZ.com customer through our Site‚ when you apply for a job through our Site or otherwise elect to contact us through the Site. Registration and your submissions of personal information through the Site is voluntary. However‚ if you decide not to register‚ you will not be granted access and should discontinue all use of the Site. Product information‚ pricing and availability will not be available to unregistered users.


Back to top


What happens when I register on the Site?
In order to use certain features of this Site‚ a user must first complete a registration process. During registration a user is required to provide his or her DG -EZ account number and basic contact information (such as first and last name‚ address‚ company name‚ title‚ department‚ fax number‚ phone number and email address) and is required to establish a login and password.

Back to top


What happens when I place an order on the Site?
We request information from the user during the ordering process. For example‚ a user will be required to provide contact information (such as name‚ e-mail‚ and shipping address) and financial information (such as credit card number‚ expiration date). This information is used for billing purposes and to fulfill users' orders. If we have trouble processing an order‚ the information is used to contact the user.

Back to top


How does DG -EZ handle information from children?
Only DG -EZ account holders over the age of 18 may access and place orders through the Site. This Site is not targeted at children under age 18 and DG -EZ does not knowingly collect personal information from children under the age of 18. If a parent becomes aware that a child has provided us with personal information, we ask that the parent or legal guardian of the child contact us by sending an e-mail to requesting that this information be deleted from our records.

Back to top


Does DG -EZ use Cookies or Web Beacons?
We may use small text files called cookies to improve overall Site experience. A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies generally do not permit us to personally identify you. We may also use “Web beacons” that monitor your use of our Site. Web beacons (or Web bugs) are small strings of code that provide a method for delivering a graphic image on a Web page for the purpose of transferring data‚ such as the IP (Internet Protocol) address of the computer that downloaded the page on which the Web beacon appears‚ the URL (Uniform Resource Locator) of the page on which the Web beacon appears‚ the time the page containing the Web beacon was viewed‚ the types of browser that fetched the Web beacon and the identification number of any cookie on the computer previously placed by that server.

Back to top


How does DG -EZ use personal information?
DG -EZ uses personal information for business purposes consistent with those outlined herein. DG -EZ uses the personal information you provided for the purposes for which it was provided‚ for example‚ to process an order‚ to record your order‚ to collect payments or debts‚ to respond to your inquiries‚ for our internal hiring purposes and to send you targeted marketing. In addition‚ personal information may be used to create a profile that we keep on individual users that details their preferences or behavior. This profile may be used to develop and improve our products‚ benefits‚ services and Site experience to you.

Back to top


What Personal Information Does DG -EZ Give to Others?
Transfer of Personal Information to Third Party Goods and Services Providers. DG -EZ employs third party vendors‚ service providers‚ and suppliers to perform various functions on our behalf. Such services include: fulfilling orders; processing credit card payments; collecting debts; removing repetitive information from customer lists; analyzing data; developing‚ hosting and maintaining our Site and databases; sending and receiving e-mail and other communications; and staffing customer service call centers. DG -EZ may provide these third parties with access to your personal information as reasonably necessary for the third party to provide these services. We do not authorize these third parties to use personal information except for the purpose of providing these services. Certain information collected in connection with transactions may be provided to third parties for use in transaction authorization‚ fraud scoring and payment card fraud prevention modeling.

DG -EZ on occasion may disclose to their business partners certain data‚ such as names and addresses and the genre of products purchased by users‚ so that the business partner may send their own direct marketing communications to users. DG -EZ will not provide your user e-mail address to business partners if you prohibit such action by opting out at the point of DG -EZ’s collection of the data to be transferred to such business partner. If you have not opted-out to allow DG -EZ to share your personal information to DG -EZ’s business partners but you later decide that you would prefer that DG -EZ not use or disclose your personal information to its business partners for the business partner’s own direct marketing purposes‚ subject to legal‚ or contractual restrictions and legal notice‚ you may opt out of such uses and/or disclosures by (a) checking the appropriate "Opt Out" box in any applicable e-mail communication or e-newsletter‚ (b) sending an e-mail to or (c) writing to us at Customer Support Center‚ DG-EZ Network‚ PO Box 619048‚ San Francisco‚ CA 94105.

Third Party Features. From time to time DG -EZ may include additional features and functionality from third parties on our Site. Certain of these features and functions‚ may require DG -EZ to send selected information about you to the third party. If you do not wish for DG -EZ to share this information‚ you will have a reasonable opportunity to opt–out of these third-party features and functions. DG -EZ will never send your password or your financial information to any third party through these features or functions.

Tracking of this Site by WebTrends. This Site and your use of this Site is monitored by WebTrends On Demand. You should refer to the WebTrends On Demand Privacy Policy to learn how they collect and use information. You can find Web Trends On Demand Privacy Policy here: http://ondemand.webtrends.com/privacypolicy.asp‚ or by clicking on the link at the bottom of the Site home page.

Disclosures Attendant to a Merger or Acquisition. If DG -EZ or its assets are acquired by another company‚ your personal information may be disclosed to the acquiring company to allow it to fulfill your order or provide the products‚ services or information that DG -EZ would otherwise provide to you and generally to carry on the DG -EZ business. We may also use and disclose your personal information to parties connected with the contemplated or actual financing‚ insuring‚ sale‚ assignment or other disposal of all or part of our business or assets‚ including for the purposes of determining whether to proceed or continue with such transaction or business relationship or fulfilling any records or other reporting requirements to such parties. We will require such parties to treat your personal information in accordance with this Privacy Policy and to use and disclose it only for the purposes for which it was collected.

Disclosures by Law and to Affiliates. We will disclose your personal information if we reasonably believe we are required to do so by law or regulation or in cooperation with any governmental investigation. In addition‚ we may disclose your personal information to our Affiliates for the business purposes outlined above.

Back to top


How does DG -EZ Protect Personal Information?
DG -EZ takes commercially reasonable measures to protect the personal information it collects‚ uses‚ stores or discloses. We have implemented physical‚ technological and organizational procedures designed to protect the integrity and security‚ and to attempt to ensure the appropriate use‚ of your personal information. These procedures are appropriate to the nature‚ sensitivity and format of the personal information collected‚ used‚ stored or disclosed by DG -EZ For example‚ DG -EZ uses Secure Sockets Layering (SSL) to encrypt your personal credit information‚ including your credit card number‚ before it travels over the Internet. SSL technology is the industry standard for secure online transactions.

Unfortunately‚ no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result‚ while we strive to protect your personal information‚ DG -EZ cannot ensure or warrant the security of any information you transmit to us‚ and you do so at your own risk. Once we receive your transmission‚ we will use reasonable efforts to ensure its security on our systems.

Back to top


What About Links to Other Web Sites?
This Privacy Policy applies solely to information collected by DG -EZ. However‚ our Site contains links to other web sites owned and operated by third parties. The third parties who operate these web sites may treat the collection‚ use and disclosure of personal information differently than we do. This could be the case even for those web sites that carry DG -EZ’s trademarks or logos or which are framed by this Site. Please be aware that DG -EZ is not responsible for the data collection‚ use and disclosure practices of companies or organizations to which our Sites may provide links. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every web site that collects personal information.

Back to top


How Can I Access or Correct My Personal Information?
If a user's personal information changes (such as zip code‚ phone‚ email or postal address)‚ or if a user no longer desires our services‚ we provide a way to correct or‚ update or delete/deactivate users' personal information. You can review or change some of your personal information by visiting the Site and correcting such changes in the “My Profile” area.

Back to top


Can DG -EZ Change This Privacy Policy?
DG -EZ reserves the right to change this Privacy Policy from time to time. If DG -EZ makes a change‚ this Privacy Policy will be updated accordingly and we will post a change notice of our updated Privacy Policy on our Site and we may notify registered users via a pop-up box at the time of login‚ so you are always aware of what personal information we may collect and how we may use this information. After such change notice‚ if any modification is unacceptable to you‚ you shall cease using this Site. If you do not cease using this Site‚ you will be conclusively deemed to have accepted the change.

Back to top


How Do I Contact DG -EZ Regarding The Site And This Privacy Policy?
If users have any questions or suggestions regarding our Privacy Policy‚ please contact us at:

DG -EZ Support Center